Archive for No Contest Communications

Participatory disinformation

… over at No Contest Communications.

“Intimate supervision”: Surveillance on campus

This Washington Post report – holy crap:

Short-range phone sensors and campuswide WiFi networks are empowering colleges across the United States to track hundreds of thousands of students more precisely than ever before. Dozens of schools now use such technology to monitor students’ academic performance, analyze their conduct or assess their mental health. …

Instead of GPS coordinates, the schools rely on networks of Bluetooth transmitters and wireless access points to piece together students’ movements from dorm to desk. One company that uses school WiFi networks to monitor movements says it gathers 6,000 location data points per student every day.

School and company officials call location monitoring a powerful booster for student success: If they know more about where students are going, they argue, they can intervene before problems arise. But some schools go even further, using systems that calculate personalized “risk scores” based on factors such as whether the student is going to the library enough.

The dream of some administrators is a university where every student is a model student, adhering to disciplined patterns of behavior that are intimately quantified, surveilled and analyzed.

cross-posted from nocontest.ca

h/t Clarissa

Saving your name

The “Naked Security” blogs published by Sophos remind me how vigilant online publishers – and all organizations, really – have to be to protect their content, their data, even their names. Indeed, the word “vigilance” needs to at the top of our whiteboard every day – and never erased.

When I moved to Vancouver in 1996, I saw that almost no small-cap companies in the exploration and mining business had online presences. This was a good business opportunity. I knew my way around the Internet – coming from Stanford, you had to be – but hadn’t created websites myself. I found a couple of partners who did, and we found a bunch of clients right away.

The first order of business was registering URLs for each client. This typically involved registering four or five: client.com, client.net, clientresources.com, clientresources.net, and clientinvesting.com, for instance. We wanted to make sure that we covered the bases, so to speak. We would use the main URL and make sure that the others “pointed to” the main one.

For a couple of years, on the Internet there was the equivalent of the 19th-century American land rush. Promoters, IT whizzes, managers, communications pros, publishers, inventors, entrepreneurs – everybody, it seemed to me – were staking out their claims to URLs, in essence buying names and making them their own. Whether or not these names were used for actual websites, for some it was just as important that their competitors *didn’t* have these names.

I have a spreadsheet to make sure that I never forget to re-register the “stable” of URLs I own or manage (a few dozen). Two times I missed a deadline; I lost one URL (this still bugs me, as you can imagine) and *miracle of miracles* I got the other one back.

Forgetfuless is one way to lose control of your URL. Having it stolen is another. The other day Sophos blogger John E Dunn published an article called “US gov issues emergency directive after wave of domain hijacking attacks.”

The US Department of Homeland Security (DHS) has issued an emergency directive tightening DNS security after a recent wave of domain hijacking attacks targeting government websites. …

Domain hijacking has been a persistent issue in the commercial world for years, a prime example of which would be the attack that disrupted parts of Craigslist in November 2014.

In that incident, as in every successful every domain hijacking attack, the attackers took over the account used to manage the domains at the registrar, in this case, Network Solutions.

The objective is to change the records so that instead of pointing to the IP address of the correct website it sends visitors to one controlled by the attackers.

This change could have been made using impersonation to persuade the registrar to change the domain settings or by stealing the admin credentials used to manage these remotely. …

Dunn recommends that you verify your company’s IP addresses and “change passwords on all accounts used to manage domain records.” Read his entire post for a longer list of important safeguard measures.

Reposted from nocontest.ca

Good advice

Don’t think with your fingers.

Rental detectives

I’m pretty much an open book to my building manager (thank you, B.!). If I ever have to move into another rental, though, the services provided by a British data-mining company might unnerve me. Writes Stanley Q. Woodvine in Vancouver, BC’s Georgia Straight,

Tenant Assured is a web-based service first made available two weeks ago to landlords around the world. The service essentially forces people to open up their social media accounts to the prying eyes of landlords as part of the process of applying to rent an apartment. …

This is how Tenant Assured works:

A landlord who’s signed-up with Tenant Assured sends all of their rental applicants to a special link on the Tenant Assured website. They are then asked  to provide full access to up to four of their social media profiles—on Facebook, Instagram, LinkedIn and Twitter. These are then thoroughly crawled, scraped, and analyzed by Score Assured. The scrutiny includes conversation threads, private messages, and contact lists. …

Concerns that the service is a gross violation of personal privacy were brushed off by the company, which trotted out the oldest authoritarian assurance about surveillance in the book, namely, “If you’ve got nothing to hide, you’ve got nothing to fear“. Or, as [the company’s] cofounder Steve Thornhill put it … “If you’re living a normal life then, frankly, you have nothing to worry about.”

Thornhill further pointed out that people had to give their consent to the Tenant Assured process and that it was really not much different from a background check or credit rating.

Of course it’s very different … . There are long-standing laws governing credit and background checks and there are processes in place to allow people to see their credit reports and correct inaccuracies.

Although landlords anywhere in the world can sign up for the service—including right here in Vancouver—it’s is not clear what laws in any given jurisdiction could hold such an online service to account.

As a professional communicator, I take great pains not to post anything at all controversial online: very little politics or religion … or anger. (I always ask myself, “What would my students think? My future clients? My Mom?”)

The persona I therefore project is a good deal sunnier and more welcoming than the real thing. Indeed: Last year a girlfriend from high school wrote me, “Bob, I like you so much better online.” Good to know.

Also at nocontest.ca

Over at NoContest.CA

Puzzling Advertising and Practice.

Treat It Gentle

stop1

Readers of NoContest.CA know that I spend a lot of time thinking about mental hygiene. This is a scary concept when you plumb it. Here’s why: You are the only one in charge of keeping your mind humming strong; and bad habits can be irreversible.

In the spirit of this month’s Easter season, here’s a story of how one teacher sought to redeem an angry and lazy lad:

This Easter weekend I have been contemplating, uncharacteristically, a verse from the Bible, Ephesians 4:30: “Grieve not the Holy Spirit of God, whereby ye are sealed until the day of redemption.” On this verse the 19th-century evangelist Charles Finney sermonized: “If the Spirit leave you, you will have no heart to offer prevailing prayer, and if you attempt to pray, you will find that your mouth is shut, and if opened it will only be opened to mock God. And you will find as a matter of fact, that instead of being benefited you are only hardened by engaging in prayer.”

That remark reminded me of Sidney Bechet’s autobiography, “Treat It Gentle.” To me, the “It” is one’s muse, the source of one’s creativity. In his book the great clarinetist/saxophonist writes, “Oh, I can be mean — I know that. But not to the music. That’s a thing you gotta trust. You gotta mean it, and you gotta treat it gentle.  The music, it’s the road. There’s good things alongside it, and there’s miseries. You stop by the way and you can’t ever be sure what you’re going to find waiting. But the music itself, the road itself — there’s no stopping that. It goes on all the time. It’s the thing that brings you to everything else. You have to trust that. There’s no one ever came back who can’t tell you that.”

Bechet tells the story of Buddy Bolden, a brilliant trumpeter whose love of showmanship made his muse abandon him. “You take someone that’s grinning and stomping and moving around on the stand where the music should be going — for the moment you’re lost from the music, you’re so busy watching him fool around. But you get his same record and try to listen to the music then, and there’s no music there.”

I remember the day when I learned about not grieving the holy spirit, about treating it gentle.

I was in ninth grade, French class. We were going over our homework and my teacher, Dr. P.,  noticed that, in an exercise in which we were supposed to rewrite present-tense sentences as conditional sentences, I had changed the verbs only, using quotation marks to indicate the missing words. She took my assignment, explained what I had done to the rest of the class, ripped it up, and noted that being lazy was no way to get ahead in life.

After the bell rang and the rest of the class had left, I told Dr. P. that if she embarrassed me like that again, I would kill her.

Not surprisingly, I was yanked out of Art class the next period. There was my “guidance counselor” and Dr. P. — no disciplinary people like the Vice Principal, and no cops. She told me that, just this one time, she would speak to me in English, not wanting there to be any misunderstanding as to what she needed to say.

Dr. P.  was very serious, but without any anger or even sternness. “Mr. Basil, you have a fine mind. Right now you do. And only you are in charge of what gets inside of it, how it runs, how it thinks. I’m not in charge. Your parents are not in charge. Your friends are not in charge. Just you. You’re the gatekeeper. Cutting corners is lazy. If you keep it up, it will become a bad habit. And then you will no longer notice that this is what you do habitually. And then … you will no longer have a fine mind.”

That was it. The meeting couldn’t have lasted more than three minutes. No reprimand, no letter in my file, no call to Mom and Dad. (God knows how much trouble a student would get into making such a threat — even an obviously empty one — today.) – 12 April 09

Dr. P. had scared me, but not in the way I thought she was going to: I had never known until that moment in that small office that my mental hygiene was entirely in my care.

Dr. P. had also spared me, answering my anger with grace … and with words I could understand.

Keeping your online presence beaming

It is a truism that dormant websites and social media platforms can do more harm to you than good, no matter how active you have been in the past. I teach my students numerous methods to keep their online presence bubbling even when they are busy with other things – the holiday season, finals – or when they are ill. I have certainly used these methods myself, in both situations, to keep my many platforms up to date.

For websites and blogs:
– Feel free to recycle past posts that have a timeless quality to them – maxims, insights, humour. (I make sure that such posts are at least three or four years old. I also make it clear that these are re-posts.)
– Point your readers to good writing posted by others whom you bookmark or follow via your news-feed (see below). There is nothing wrong with a post that is composed mostly of another writer’s thoughts. Give credit where credit is due, and Bob’s your uncle.
– Create and use an extensive photo library. A photograph with a short description will indicate that you are still “on the case.” And people like pictures.

For Twitter:
– No matter how busy or under the weather you are, you can usually get out of bed and review your news-feeds (see my own Feedly feeds); this can take as little as twenty minutes.
– Then: Tweet the posts and articles that will appeal to those who follow you.
– To make sure that you don’t spam your readers, spread out your tweets. There are numerous tweet-schedulers. I use Hootsuite and Buffer. With these I can be tweeting all day with just a few minutes’ effort in the morning.

For LinkedIn:
– Many, if not all, of your blog posts will be of interest to your LinkedIn “connections.” Post these in your LinkedIn updates. There is nothing wrong in repurposing your work this way.
– Once or twice a week, head over to your LinkedIn account and see what your connections are doing. Comment on or “like” their updates. Show that you are still attending to the work and insights of your online friends and colleagues.

So there you go: easy peasy lemon squeezy. Keep your online presence active and your ‘brand’ beaming. Have a wonderful holiday!

re-posted from NoContest.CA

The Art of Scolding

In 1987 I promoted a story about “Secular Organizations for Sobriety” [SOS] that appeared in the Buffalo News. SOS was one of those secular humanist initiatives promulgated by Paul Kurtz’s publishing enterprises out of Buffalo, in this case “Free Inquiry,” a quarterly journal that published critiques of supernatural belief and religious dogma. I was Executive Editor of Free Inquiry at the time.

SOS was started as a secular alternative to Alcoholics Anonymous, which has numerous religious overtones (“a higher power,” “the Serenity Prayer,” and so on). SOS has kept the peer-counseling component and left out these overtones.

I was interviewed by a Buffalo News reporter for the story. In the course of the interview, I said I had “a lot of friends in the arts and music community who were beset by terrible problems with alcohol.” The next day that quote appeared in the article. (The photograph of me accompanying the article made me look like a long-time “friend of Bill” myself: eyes not completely open, my hands clutching at a cup of coffee. I wished I had been better prepared for the interview.)

The Pink Flamingo

That night I went to the Pink Flamingo, a gritty Buffalo pub where lots of writers and artists took their recreation. I had been a regular there for a couple of years. I walked in, saw about a dozen people I knew and some good friends, and went up to the bar to order something (I am guessing a shot of tequila and a Molson Extra).

“Hey, Bob!” A good friend of mine, “Fay,” tapped me on the shoulder. I gave her a kiss. Fay organized arts events and wrote articles freelance.

Fay smiled, but then said plainly: “We all read that article in the News today, how all your buddies here are terrible alcoholics.”

I winced.

I was surprised by what my friend said next.

Fay neither rebuked me nor wondered aloud how I could disparage and embarrass my friends. Instead she said, “You drink here, and elsewhere, as much as we do, and often with me and everybody here. It would have been delightful had you mentioned *that* happy fact as well.”

Rather than telling me that I was a hypocrite, she said, in effect, “We like you, and you can tell the world you are one of us.” I was humbled by Fay’s gracefulness and courtesy.

Here was the “us” of whom I was a lucky part: a gregarious, generous, and hard-working coterie of writers, artists, students, musicians, film-makers, arrangers, editors, curators, and their friends and lovers and roommates and their relatives who repaired to the Pink Flamingo to drink, plan projects, receive solace, read out loud, and debate everything.

After Fay and my other Flamingo buddies made it clear I wasn’t going to be scolded any further, we talked until 2AM, feeling the love, as it were, and I was reminded that scolding might succeed best as words of welcome that can rescue relationships and fortify friendships.

No Word

A friend in the media emailed me this morning: “Everyone keeps talking about hostages having been taken in Paris. Doesn’t the word ‘hostage’ imply a demand on the part of the terrorists? They made no demands; they intended all along to slaughter them. Wouldn’t captive be a more appropriate word, or am I over-thinking this?”

I wrote back: “You are definitely right about ‘hostage’ being the wrong word and for the reasons you say. I would say that ‘captive’ is also the wrong word, because captives are prisoners – not intended victims of murder. At the very least, one ‘holds’ a captive for a predetermined period of time; this was not the case yesterday. To see how ‘captive’ is the wrong word: One would not say that a person killed in his/her or another person’s home is a captive – same for a person killed in a restaurant in a drive-by. I think ‘intended victim’ is the closest. There is no single word for ‘terrorist victim,’ and it seems discourteous to refer repeatedly to the slain as ‘terrorist victims’ – two awful words to describe innocent souls.”

My friend’s reply: “Alas, ‘intended victim’ is clumsy.”

True.

About this one can truly say, There is no word.

cross-posted at NoContest.CA

My “shadow CV”

Steinway Upright

Regarding Devoney Looser’s ‘Chronicle of Higher Education’ article “Me and My Shadow CV: What would my vita look like if it recorded not just the success of my professional life but also the many, many rejections?” my friend Jonathan Mayhew writes,

Nobody cares about your list of rejections and failures. When I first saw the title of this essay I thought it would be about something much more interesting: the parts of the scholarly formation that seem less scholarly but that somehow affect one’s writing: my study of jazz and percussion, my obsession with prosody: all the things I never wrote about but that are essential to who I am: for my friends, it could be their work as zen masters, or being in a band: the translations someone has worked on but not published.

The point the article is trying to make is that we see a cv loaded with stuff but don’t see the rejections and failures that everyone experiences. The longer the cv, the longer the shadow cv too, because someone more active will also have more opportunity not to get grants they apply for. Everyone knows this, so it’s supposed to be great for younger people to see that these successful people have also failed. I get the point, but it is a stupid article because it is not the one I would have written with this title. (Sorry.)

My shadow CV would certainly include a long section on hitchhiking, an obsession of mine for several years during which I learned how to talk with many different kinds of people. (When I graduated from SUNY/Buffalo no one – friend, family, or foe – believed me when I told them, with the exception of my then-future, now-former wife, because I seemed to have spent more time on the road than on campus – or in New York state, for that matter.)

Also on my shadow CV would be my study of the piano (thank you, Mom and Dad, for the lessons and for the summer music camps). I feel my devotion to that instrument pouring into my palms as I type this. After I broke the pinky of my right hand in a stupid fight when I was in eleventh grade – it was poorly reset – my repertoire and record collection for several years thereafter focused almost exclusively on jazz. (I named my son after Miles Davis.) Now I play all kinds of things – this week it’s Arvo Pärt, some old hymns, always some Bach, and some easy & winsome pieces by a fellow named Charles Koechlin.

A third section would have to describe my study of radical politics and conspiracy theories, to which I was introduced, as most of us are, I would guess, in our young university years. It became an interest, and then a hobby, while I was on the road riding shotgun and listening to drivers talk about UFOs, the Illuminati, the CIA, JFK, Jonestown, and lizard people, and those secret and super-powerful, super-rich cabals controlled by Mormon or Catholic or Jewish magnates (or by the British Royal family!). When the drivers got tired of talking, we’d listen to the radio and learn even more. I went from hobbyist to serious amateur while putting together my book on the New Age movement. My correspondence with people in far out religious movements tended to be very vivid, to say the least, and I treasure it to this day. I never became a believer in the conspiracies, or in the religions, alas – not that I ever wanted to – though I do prefer the grand verbal edifices they produce to fictions like novels, and by a wide margin. (My favourite “researcher” is Dave Emory.)

 

Doing the Reading

It is surprising (but not) how little most professors and other educators consider the time it takes a student to read what is required of her or him.

Free textbooks and academic journals …

… are a good idea.

Tigers

tigersinbronxzoo

Bronx Zoo.

The 9 C’s of Editing

buffalo

You cannot edit yourself any more than you can tickle yourself, and for the same reasons, the wonderful professor and biographer Diane Middlebrook once told me. Better writers understand this.

***

Here are the 9 C’s I use as an editor of other writers’ work:

1. Completeness

2. Conciseness

3. Clarity

4. Convincingness

5. Currency

6. Correctness

7. Consistency

8. Congruency

9. Courtesy

Almost all writers need a second set of eyes to assess and improve the first four qualities in a document they compose, because they typically *already believe* they’ve been concise, complete, clear, and convincing enough. To assess and improve the rest often requires that second set of eyes, too.

I believe that *courtesy* comprises all the other qualities, as the basis of successful communication, of fostering and maintaining relationships.

Thank you, Bob Crockett, for suggesting numbers 7 and 8 (though I’m embarrassed I hadn’t already placed “consistency” on the list).

[Note: My list overlaps a lot with this one but was put together independently. It’s not surprising its author and I reached similar conclusions, of course.]

An earlier version of this post appears in nocontest.ca.

Revision : Heterovision

I tell students and clients they shouldn’t take feedback on their work as personal critiques. “You are not the words on the paper on which your reports are printed.” This seems like a straight-forward point, but even seasoned editors tend to forget it on occasion, so I tend to make it a lot. “What we have in common is our concern for the usefulness of this prose here, this separate and individual bit of existence that is neither you nor me.”

—–

The word “revision” comes from Latin word revisionem, meaning “to see again.” While an author and an editor might look at a single work of prose more than once, often the work itself needs to be seen, amended, and fixed by other stakeholders and document contributors as well (lawyers, accountants, scientists, project managers, executive assistants), folk who will look at this work of prose just once. What these latter individuals are doing is not, strictly speaking, “seeing again.”

So, perhaps we need a new word to explain what our written works really and more precisely need, over and above “revision.” I suggest heterovision – meaning “seen by others” (hetero- coming from the Greek for “other” or “different”). This neologism conveys the collaborative aspect of editing better than the word “revision” does. (Analogous expressions would be heterodoxy and heteronym.)

In sum: While the work itself is looked at again (“revised”), the people who do the fixing, who proffer their critiques, are usually heterovising.

(Could our nifty neologism catch on? I am not betting on it. The prefix “hetero” seems rather charged in our language at the moment, connoting culturally normative and uniform values, I think, rather than what’s inclusive, alternative and welcoming. And editing’s nothing if not “welcoming.”)

 

—–

Note: An earlier version of this post appears in nocontest.ca.

NoContest.CA

New stuff’s up!

Over at No Contest Communications …

… we’ve been pretty busy, defending the joy and surprise of youthful poetry, humbly bowing before an author of several authoritative English Language style-guides, worrying about the future of American universities, promoting an initiative that encourages women to learn computer code, and getting goosebumps.

Goosebumps

Picture 3

This new ad, titled “Missing Work,” was created by Bell Canada for its “Let’s Talk Mental Health” initiative. It captures a moment – a short routine, really – very common among the chronically depressed. It is staggeringly understated and beautiful.

Picture 2

(cross-posted at nocontest.CA)

Over at No Contest …

van

We’re taking the temperature of BC:

A Generation of Mentors

Vancouver’s Commonweal

… and looking ahead at technology:

Undermining Infrastructure at the Core.