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Back in 2016 a woman in my Dialectical Behavioural Therapy class told us she was “practicing not having Costco-size emotional reactions to 7-11-sized situations.” It became my motto.

Feedback

A theme in all my orientation classes is the primacy of feedback in communication: how you give it, how you receive it.

When you gratefully welcome feedback into your life from colleagues, you grow as a professional, because you learn. When you usefully provide feedback to your colleagues, they get better as professionals, because they learn.

That’s why defensiveness and unfriendliness are killers when it comes to the work of communication.

A short while ago a friend forwarded me a short memoir written by Phil Mott, a mutual friend from our university years four decades ago. It covers this theme:

My girlfriend encouraged me to write and set me up with the Prodigal Sun editor [Bob Basil], the entertainment section of the paper. He assigned me a rather harmless assignment of reviewing the movie American Gigolo.  I wrote the review and sat down with one of the editors to review the article. Bob was a kind-eyed soul with a talent for writing and an affection for the spirit of Jack Kerouac. His stories took him on wild trips riding rails and visiting the less fortunate of the world. He sat next to me with a red pen and wrote more in red than I had double-spaced typed. I was crestfallen. He wrecked me in ten minutes and crushed any dream that I ever had of writing anything but a to-do list ever again. He then looked up at me with a smile and told me “looks pretty good. I like it. You made some nice observations”.  His support was greatly appreciated and kept me from jumping out of a window. He passed the review on to the copy department, red marks and all, and, just like that, I was a writer.

In giving me permission to reprint this passage, Phil wrote, “I would love it if my addled brain remembrance is of some use. Take it as a grand compliment that your advice stuck with me all of these years. It helped me give feedback to my own college students.”

Some help for Kwantlen students during the pandemic

A message from my university:

The Kwantlen Student Association [KSA] has donated $100,000 in emergency funding for students at Kwantlen Polytechnic University. To match this generous gift, KPU will also donate $100,000.

“The KSA always strives to represent its students, and we hope that with this donation, we can give students financial assistance to reduce financial hardships they might face due to COVID-19,” says David Piraquive, president of the KSA.

The funds will be available from March 30 to any student registered for the Spring 2020 term. Students are eligible for up to $250.

“During these unprecedented times, many people will face financial hardships and this includes KPU students. We are deeply grateful to the KSA for this generous gift, and we are proud to partner with them in this effort by matching their donation. Our collective efforts will help our students financially as they try to navigate the current situation,” says Dr. Alan Davis, president and vice-chancellor of KPU.

For students who require more emergency funding, there are other grants and bursaries available to students who meet specific criteria. For more information about student financial aid and to apply, visit kpu.ca/awards.

Additional message tweeted me from KPU:

Students can begin applying March 30, closer to the end of day. There will be a form on http://kpu.ca/awards. For more information please contact the student aid office.

I’ve sent this out to all my current students directly – and posted the message here for my former students who follow basil.ca.

“Intimate supervision”: Surveillance on campus

This Washington Post report – holy crap:

Short-range phone sensors and campuswide WiFi networks are empowering colleges across the United States to track hundreds of thousands of students more precisely than ever before. Dozens of schools now use such technology to monitor students’ academic performance, analyze their conduct or assess their mental health. …

Instead of GPS coordinates, the schools rely on networks of Bluetooth transmitters and wireless access points to piece together students’ movements from dorm to desk. One company that uses school WiFi networks to monitor movements says it gathers 6,000 location data points per student every day.

School and company officials call location monitoring a powerful booster for student success: If they know more about where students are going, they argue, they can intervene before problems arise. But some schools go even further, using systems that calculate personalized “risk scores” based on factors such as whether the student is going to the library enough.

The dream of some administrators is a university where every student is a model student, adhering to disciplined patterns of behavior that are intimately quantified, surveilled and analyzed.

cross-posted from nocontest.ca

h/t Clarissa

A Bargain!

EngineeringCommunicationIngreBasil

I didn’t know until last week that there was an Indian edition.

It was a fun project written with a dear friend.